Learning that helps staff decide what to do next.
Change talk, sustain talk, OARS and supporting ambivalence — with 59 live session tools.
Dragonfly modules are designed for people supporting children, adults and vulnerable communities. The goal is not simply to pass a quiz. The goal is to build the language, confidence and professional judgement needed in real practice.
Learning outcomes
- Recognise change talk, sustain talk and ambivalence in conversation.
- Use questions, reflections and summaries to support autonomy.
- Avoid common practitioner traps such as persuasion, fixing or arguing for change.
- Apply MI principles to realistic frontline conversations.
A parent says they know something needs to change, but also says they are too tired and it probably will not work. What should the learner practise?
Preferred answer: A. MI works with ambivalence by evoking motivation and preserving autonomy, not by persuading, rescuing or lecturing.
Assessment design: Dragonfly uses sample scenarios with plausible distractors, balanced answer lengths and deliberate complexity checks so staff have to read carefully rather than guess the longest or most detailed option.
Who this module is for
Practitioners, support workers, mentors, youth workers and managers who want practical frameworks for direct work.
